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Complaint Details
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Initial Complaint
09/28/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
We paid $325 in April to coat our drive. He made and cancelled two appointments in June/July. The third appointment on July 16 was a no show with no cancel, with no response to repeated calls in the last two months. We want our drive coated.Business response
10/03/2023
I had lost there paper work, was so busy had forgot. I received there call in late September, but was out of town for a few days & they contacted you the BBB. I called them back when I found the message & scheduled them to have there driveway done this week but also told them if for some reason we cannot because of weather we will return their deposit. So if I do not get it done I will refund their money & all is good
Thank you
**** Upston
Upston Asphalt Maintenance
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.