ComplaintsforExtreme Garage, LLC
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Complaint Details
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Initial Complaint
01/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husbands truck was towed to Jason's shop on July 15, 2021. It was going to him to have the engine pulled and taken to another shop for the motor to be fixed. Jason had told my husband that he would get the motor pulled within the week and sent to Cade ******** shop (******* ** **) to get fixed. After a month of the truck being there, I stopped by to see what was going on with it. Jason informed me that he was waiting to get other trucks done before pulling the motor. Months went by and the motor wasn't pulled. It was finally pulled sometime in November. Mr. ****** fixed it, and had to hound Jason to come get the motor. The motor was returned to Jason sometime in Late November. I followed up with Jason at the beginning of the year and he started coming up with excuses. It has been two weeks since I contacted Jason and he still hasn't put the motor back in. He has come up with excuses after excuses on why he can't do the work. I do not know what else to do to make Jason do the work that he promised to do. The resolution that I want is that Jason puts the motor back in the truck at a reasonable cost as I have waited for him to do the work since July. My husband fears that Jason will do shady work by me turning him in to he BBB. I am just at my wits end.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.