ComplaintsforMike Rose Landscaping & Irrigation
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Complaint Details
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Initial Complaint
05/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I'm being charged for services that they're not providing. They're saying they showed up to snow plow the driveway and the front walk but no one shows up and there's no one on the doorbell or video camera in the front or backyard. So now I get another bill for lawn service maintenance they said they came out and cut the lawn last Friday but the lawn is past ankle deep and hasn't been mowed since last fall. So they say they have a ****** map that shows the tracker on the truck says it was here, but I don't know if they parked out in the street and had lunch and left or what. They need to reverse the charges and find out why these people are saying they're coming to my house when in fact they're not providing any service here. Thank youBusiness response
05/15/2023
Thank you for contacting *****************************************************!
We at ***************** Landscape strive to provide quality and timely services to our customers.
We apologize for any miscommunications and/ or mistakes that have occured and have since remedied the situation with the customer on 5/5/23.
Please reach out with any questions,
Thank you!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.