ComplaintsforPure Construction LLC
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Complaint Details
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Initial Complaint
08/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***************************, operating as Pure Construction, LLC, was hired to complete a three-phase stamped concrete patio at our residence. It's important to note that Pure Construction is neither licensed nor insured. We paid an upfront sum of $10,556 on July 16th as a 1/2 down for the project.Multiple delays and incomplete phases- The contractor has exhibited a pattern of unreliability, including missed appointments, unfinished work, and a general lack of professionalism. The quality of the completed portions of the patio is also subpar, with visible imperfections.The situation escalated significantly on August 5th when Pure Construction caused damage to our property by severing the conduit for our shore power. Additionally, the contractor demonstrated unprofessional and abusive behavior towards us, culminating in their abrupt departure from the property. We had to have the police called to ****** him off our property.Due to the contractor's failure to complete the project, we face additional expenses to hire a new contractor to finish the job, correct the existing work, and repair the damage caused by Pure Construction. To mitigate financial losses, we have initiated a dispute with ***************** the financial institution handling the payment for Pure Construction.The contractor's work has caused significant damage to our yard. Repeated heavy traffic from trucks and machinery has created deep ruts and compacted the soil. Large areas of the lawn have been stripped bare, leaving exposed soil and creating an unsightly and potentially hazardous condition. Their work caused further issues on our property. His workers demonstrated a complete disregard for our property by urinating on our shed and kayaks multiple times. Their carelessness also resulted in the hose being left running for extended periods, wasting water. Plus, a portion of our driveway was broken off during the delivery of materials.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.