ComplaintsforHELP Financial Corporation
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Complaint Details
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Initial Complaint
04/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
HELP financial claims they are contracted with *************, who previously provided medical care to me. They are attempting to collect a debt that was owed prior to my filing for Chapter 7 bankruptcy and having this debt discharged.Business response
04/23/2024
HELP Financial is a payment processing company that works with CVNY.
CNY provided HELP Financial a balance from complaint due CNY.
HELP Financial will cancel account and inform CNY of the complaints claim of bankruptcy.
Thank you,
*****************
Customer response
04/23/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*********************************
Initial Complaint
12/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have paid off my account through GCA but they sent me to collections (H.E.L.P. Financial) and now per collections they are saying that they arent submitting the right paperwork to stop the statements. However both companies say Ive payed the bill. But I dont feel comfortable still getting late statements in big bold red headlines.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.