ComplaintsforSoccer World
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Complaint Details
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Initial Complaint
04/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My son purchased over $200 dollar soccer shoes. Wore them twice and the team folded. Tried to return them as they are brand new with no damage whatsoever and was denied. The Canton store said to contact the Brighton store and *** was rude and hard to understand. Said they will not take them and that I pretty much would have to eat the over $200 dollars. This is beyond unacceptable. I would expect better customer service and some kind of a refund. This is not the experience or expectation a customer who paid cash may I add should receive.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.