Business ProfileforBasha Diagnostics, P.C.

I was provided service for an *** at Basha Diagnostics 2/14. Before receiving care I was required to pay $350 toward my health insurance deductible. Upon reviewing my insurance documents, I realized that it says my insurance covered the total amount and I was to pay $0.00 for the **** I then see that it states that $0 out of my $500 deductible has been paid thus far this year. I called ********** to inquire why it says $0 if I paid $350 to Basha Diagnostics toward my deductible, I was then informed by the lady at ********** that I was not required to pay anything for the *** and that ********** covered the full amount. I called Basha Diagnostics three times over the past 3 months to inquire about where the $350 that I paid for my deductible has gone if it wasnt applied to my insurance and my insurance covered the entire cost. Each time I was told that if my insurance covered the cost that I would be refunded but their billing system is down and they dont know when it will be back up. I called again one week later and same thing the billing system is down and they cant help me until its back up, I waited 2 more months and called again and was told that their billing system HAS BEEN DOWN for 3 MONTHS. I have been told for over 3+ months that their billing system is down and they cant help until its back up. My insurance paid Basha and closed the claim on February 23rd as you can see in the attached. Basha Diagnostics has had over 4+ months to refund me the $350 that was collected at the time of the *** that was not needed since my insurance covered the entire amount. AND the $350 was in fact never applied to my insurance deductible.