ComplaintsforDenno's Furinture
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Complaint Details
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Initial Complaint
08/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered furniture (this company is the 3rd party who manufactures and delivers) almost 6 months ago. Charge pending was immediate. Still do not have my furniture. Have called on multiple occasions to inquire. Have been told every single time that the furniture is "still in production." Cannot get any time frame of when I will receive it even though I've gotten 2 emails saying it's scheduled for delivery. No one shows up and when we call "it's still in production." Today when we called..... now it's backorder. Bought matching pieces. Now of course to late to return. And still WILL NOT give any time frame of when I can expect to get it.Initial Complaint
07/27/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Fraudulent charges for merchandise placed in credit card used for the amount of ********. Never Signed invoiced required by vendor since it had the wrong merchandise,I requested a corrected invoice which they never provided. Merchandise never received. Vendor is now applying a company policy stating they could cancel, return with penalty or no cancellation( all to the discretion of seller) Not a fair trade . ****** took advantage of me been a Senior citizen, woman and hispanic.Business response
08/07/2023
The customers 2 financing accounts have been credited as of 8-7-23. This matter is now resolved.Initial Complaint
03/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was wrongfully terminated. There was no reason. They have no documentation about past discipline reasons because I never did a thing to warrant this. . I refused to sigh termination form because it was a lie. I was NEVER written up prior to being fired. Completely wrong what they did.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.