ComplaintsforDIA Enterprise Inc.
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Complaint Details
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Initial Complaint
07/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In November of 2021, a man knocked on my front door at ************************************************************* and asked if we wanted a free carpet cleaning. I said yes and he said they would be back later on that day ( he gave me a time but I don't remember what time he gave me) to clean my carpet. Later on that day, two people showed up at my house, ****** and ****, and did an entire sales pitch and demonstration of a ***** vacuum cleaner. I bought the vacuum that they did the demo with, even though I asked for a brand new one. The box was already opened and it looked slightly beat up. They said it was brand new. I bought the vacuum on my Discover card. I used the vacuum maybe five times at the most, and the belt broke. I have called and texted ****** and **** many, many times. They say they will come and fix the belt, and they never show up. ******** phone number is disconnected, and when I call the office phone number it just rings and rings. There is no answering service. I have gone to the address of the location twice and no one is there. I spoke to the owner of the property to whom ****** rents a suite, and he says she is never there. I gave him my contact info and he said he was going to reach out to ****** himself. I feel that they gave me a used and faulty vacuum. I would like my money back. I think this was a scam.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.