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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased solar panels that were not promised and charging more than I am financing. Fraud signatures in my name and my wife.Business response
02/02/2024
Hello,
We have received a call from this person last week and explained the following to her. We do not have a record of this project in our system or with our finance partners. We did not sell a solar system to this customer. This customer is located in ***** and we only service the *****************. There may be a contractor with a similar name to our company, but this transaction was not through our business in any form. This complaint should not only be marked as resolved but removed entirely please. Thank you.
Initial Complaint
08/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I decided to go with a local company, wanted to supply local businesses. I came across Quality solar and they seemed eager to get this job going. Since I sighed the paperwork I have had nothing but a run around and no answer from anyone that were my contacts. I am now feeling very uneasy as to if there is a problem with there products that they will even answer a phone to assist. Think twice before going with this company. Wish I had went somewhere else now.Business response
08/24/2022
The owner has been in contact with this **************** and his solar install is tomorrow. **************** has said that he will take his comments down when we install.
Please advise if not done so by 8/29/22.
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Contact Information
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | 7:00 AM - 5:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.