ComplaintsforAuto Haulerz
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contact Auto Haulerz to ship my car from ** to AK. I paid a deposit of $300 and the agent I spoke to, ****, informed me that it would be shipped in 2 days **** A week passes by and no one comes to pick the car up, I try to contact **** by phone and text but its been always extremely hard to get a hold of him. Finally, he picked up and informed me that he has booked a spot for my car on the ship that will deliver my car from WA to AK and that someone will come pick up the car in the morning from residence. The next day, no one shows up and I try to get in contact with **** but he would hang up on my calls or respond by text the next day. When he finally picked up my phone call, he informed me that he is trying to book a spot on the ship that will deliver my car from WA to AK. He never booked any appointments or spots for my car to be shipped. I tried to get in touch with him by phone but he would hang up again or wont respond so I texted him and asked him to refund me my deposit, he said he will when he gets a chance. A few days pass by and nothing was refunded to me, so I keep trying to get in touch with him by phone and when he finally picks up, he said he would refund me my money but he did not. Ever since the last phone call, I couldnt get in touch with him again. Please help me get my money back from this scammer. Thank you.
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Contact Information
Taylor, MI 48180
Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.