ComplaintsforRestwood Motel
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Complaint Details
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Initial Complaint
10/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We visited this motel on a weekend getaway to traverse. We did not have reservations and he was able to fit us in last minute. We appreciated his friendliness. But for the size and quality of the room the price was ridiculously expensive. And he did not honor the military discount that is usually accepted across the USA for people who have served. Once we got into the motel room everything appeared fine. There was a bed, heater, and TV. There was no fridge or microwave at all had we wanted to warm up food or refrigerate anything. The shower took 5 minutes to warm up. Once we were finally able to fall asleep we were woken up several times by bugs biting us. The next morning(today) we woke up with several inflamed bed bug bites. I am still suffering from bed bug bites that are inflamed and have progressed into cellulitis days later. We have found this out from the hospital. But we are very disappointed in our stay here and would not recommend. We hope that this problem can be resolved so that future guests do not have to deal with bed bugs. DO NOT GO HERE. Please view attached photos of the bed bug bites.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.