ComplaintsforFamily Foot and Ankle Specialists
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Complaint Details
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Initial Complaint
08/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello there- I broke my foot back in April. So I have been going to the Family Foot and Ankle Specialist since April 2023. So last week Thursday August 17, 2023. I got medicinal clear.So I have to apply for short term disability threw work in order to get paid by my company. So I had their office secretary fill it out for every time and fax it over to my job.So the first time she change me $35 dollars to do that. She took 3-4 days to fax it and fill it. The second time it got fax on the same day that I left the office. The third time she give me a problem about getting it fill out by the doctors and threading me charge me more money because she didnt charge me the s second time. So this week was the fourth. I got my paper this past Wednesday August 23 2023). 6 days up to august 18. Im not going to paid. Because the secretary mess up filing out my paper work. So I went by the office yesterday to talk to the secretary about the paper work. I ask her to fill it out And she said ok. I call about 1pm yesterday and she left the office for the day. So today (Friday August 25, 2023) I went back to the office to see what was going on with my paper work. I talk to another and he refuse to fill it out for me and told I have to **** business day. Paid day is next Friday for me. My examiner that I have been dealing need the paper work in her hand by August 30. The doctor that I have been wont be back into the office not till Thursday august 31.And paid day is Friday September 1st
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.