ComplaintsforMinnesota Eye Consultants, P.A.
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Complaint Details
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Initial Complaint
06/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went to see the Eye doctor about a spot on my nose/cheek that had not healed in several months. The doctor I saw took a dozen or so pictures and told me it was a serious issue and needed to have a biopsy done right away. He asked if I wanted to wait till he came back from a month long vacation or see someone else. I was told someone would call me to discuss and that was it, 10 minutes total.I never received a call back to schedule, to explain what they found from the pictures, nothing! The next thing I got from them was a bill for $176.35. I called them to complain and get more information. I told them I was not going to pay a bill considering they gave me no information and did nothing to follow up on the issue without talking to someone! I heard nothing! It's been several months and I just received a follow up BILL, saying I needed to pay this or they were sending it to collections!I called them again today, spoke to a women that took the message she said she would have a manager call me...I have heard nothing! These people made me aware of cancer on my face, they DID NOTHING to ease my worry, provide medical assistance or give me medical advice! They failed at their duty as a medical provider and I should not have to pay for that!*****************
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.