Customer ReviewsforDeZiel Heating & Air Conditioning Inc

I called Deziel Heating and **** **** on Monday June 20 2022 the hottest day of the year to have my ac system checked because it was not working. A technician came and diagnosed the problem to a cooling system leak. He told me he could recharge the system and the price of the coolant was $250.00 a pound and my system held 3 pounds. He also told me last year Deziel Heating and Air charged $150.00 a pound for the same coolant. Not having any idea how much other companies charge for the same product and being desperate because the inside of my house was 84 degrees and the outside air temperature was 101 degrees as well as the time was 5:00 in the afternoon I reluctantly told him to recharge the system. The total **** with 3 pounds of coolant, the trip charge and diagnostic came to $900.00! I am a senior citizen living on a fixed income. The next day I contacted a person who has knowledge of heating and cooling companies. He is a licensed contractor and when I told him how much it cost me to have my cooling system fixed he asked me who did the work. When I told him it was done by Deziel he told me Deziel has a reputation for "Highway robbery" and is known for overcharging customers. I contacted two other HVAC companies in the Buffalo area on Tuesday June 21 2022 and one charges $80.00 a pound for the same coolant and the other charges $90.00 a pound! I feel like I was totally ripped off by Deziel HVAC and I will tell everyone I know not to use that company! I have no choice but to give DeZiel HVAC a one star rating. if I could I would give them a minus 10!