ComplaintsforAmerican Accounts & Advisers

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Initial Complaint
09/22/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with AMERICAN ACCOUNTS ADVISORS, I do not have a contract with AMERICAN ACCOUNTS ADVISORS, they did not provide me with the original contract as I requested.
Business response
09/23/2024
We have never received a request for a itemized statement in the pass, I have order one now..If they have any questions they can call me direct...***** ************..Thank you
Initial Complaint
08/15/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with American Accounts AD. I do not have a contract with AMERICAN ACCOUNTS AD, they did not provide me with the original contract as requested.
Business response
08/16/2024
We don't show a current account for this person..is the account under his name or another name..and what is the balance on the credit bureau..the can me direct ..************...*****
Thank you
Initial Complaint
06/05/2024
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with American Accounts Advisors. I do not have a contract with this collection agency. They did not provide me with the original contract.
Business response
06/05/2024
I'm confused when it comes to a contract, they can pay the client directly or us..if they have any further questions ,they can call me directly...************...*****
Customer response
06/05/2024
I am rejecting this response because:

As they stated, they do not know anything about a contract. This is not my debt. I demand it be removed from my credit history.
Business response
06/06/2024
We will send out an itemized statement to the address provided...if they have any questions, they can call me directly...Thank you...*****....************
Initial Complaint
06/02/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Had surgery 7/14/23 and did not receive any bills from twin cities anesthesia associates. Started receiving calls and letters from American Accounts & Advisors, attempted to contact them via website/email on 2/3/24 because they keep calling during my work hours. Did not hear a response from them in regards to my inquiries via my preferred method of contact. Tried contacting Twin Cities Anesthesia directly and they do not have a website to even set up payments with, calling has led no where.I'm not liable for the debt with Associated Anesthesiologist, I do not have a contract with the collection agency American Accounts & Advisers and now they're threatening me with legal action for funds I do not have at my disposal.
Business response
06/03/2024
Sorry ***** doesn't feel comfortable paying AAA or setting up payments..We have never talked to *****!!!..Here is the clients phone numbers if she has further questions about her bill,
There number is ************..for billing questions please call ************....to receive a Itemized statement you can fax request to ************...If she has any problems requesting the information, she can call me directly ************...Thank you.....**********;

Customer response
06/03/2024
I am rejecting this response because:
You have not been in contact with me via phone because you call during my work hours from a number I do NOT recognize. I have attempted to call TC anesthesiologist and was directed to their billing phone # which is now conveniently experiencing a power outage. As I have stated I have not received the original billing statement to begin with from them. I also have a screenshot of confirmation having reached out to you via your contact us on your website and again no response and I just tried returning Dawns call from your office with no call back yet (Ill make sure to try again later). Also its ****************.
Business response
06/04/2024
Since you're having a hard time contacting the client..we will put a hold on your account until you get the information you needed...You also can call me directly...************....Thank you
*****
Initial Complaint
05/25/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with ****** Airlines Employee Ter, I do not have a contract with American Accounts & Advisors, they did not provide me with the original contract as requested
Business response
05/28/2024
We have never talked to *******, so we show no request for a itemized statement..we will send it to him shortly..if has any more questions he can call me direct ..***** ************...Thank you
Initial Complaint
05/13/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
******************************************************************************************************************* AMERICAN ACCOUNTS AD ***************************************************************************** Date opened Jan 29, 2019 Original creditor: SUBRO MANAGEMENT TEAM Balance $4,197 Account number ******* I recently received a copy of my credit file from three major credit bureaus that contain inaccurate information by your company. I do not believe I owe what you say I owe therefore I dispute this debt. I am well aware of my rights under the Fair Debt Collection Practices Act (FDCPA) and my state laws so I hope to save both of us a great deal of time by letting you know that not only do I dispute the validity of this debt, Im requesting for your company to permanently deleted from your company file.
Business response
05/13/2024
Had a problem finding file..client didnt get back to us..we have decided to delete from credit bureau..we have filed for deletion of credit bureau takes about 10days ..if ****** has any questions they can call me direct ...***** ************...Thank you
Business response
05/14/2024
I found the file..the person must have gotten married with a different nameWe found it we took off the credit bureauThank you
Customer response
05/20/2024
I am rejecting this response because: The entry still showing on my credit files (Transunion and Equifax)
Initial Complaint
03/08/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with American Accounts AD., I do not have a contract with (insert the ******************** they did not provide me with the original contract as i requested
Business response
03/08/2024
We have never talked with Mariatu..we show no request for a itemized statement at anytime..We have order it ..she should have in the next week ...any questions please call..************...Thank you *****
Initial Complaint
02/20/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Im not liable for the debt with Associated Anesthesiologist, I do not have a contract with the collection agency American Accounts & Advisers, they did not provide me with the original contract as requested.
Business response
02/20/2024
We don't show she ever requested a Itemized statement..Since this account is very old we will be deleting this account from her credit report...Takes about 30 days to complete..If she has any questions she can call me directly...************...*****....Thank you
Initial Complaint
11/12/2023
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I'm not liable with this debt with AMERICAN ACCOUNTS AD,I do not have a contract with AMERICAN ACCOUNTS AD..they did not provide me with the original contract requested
Business response
11/13/2023
on 1/14/2021 we sent ************* a Itemized statement of the charges..we will send another out to the address that ************* provided to BBB..if he has any questions,,he can call me direct..***** *************....Thank you
Initial Complaint
10/18/2023
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Had a surgery on 04/20/2023. Was billed for anesthesia separately, first received calls from a "*******************" at ************ on 08/03/2023, claiming to have the debit, before the legal 160 days for the debt to go to a debt collector. 105 days after my surgery. I still had time to pay the original bill according to laws. I have told "*****" that he calls during my work hours and that I cannot talk then. He tried to demand full bill and to charge me extra for over the phone payment and demanded my account information. I told him to stop calling me repeatedly during work hours.
Business response
10/18/2023
We are not aware of a curtain law she quoted, we have cease calling her. If she has anymore question she can call me direct..*************...**********;
Customer response
10/23/2023
I am rejecting this response because:

This does not answer anything. They are unaware of the new law stating that there must be 160 days for the person to pay original bill.
Fair Debt Collection Practices Act(FDCPA): This prohibits third-party debt collectors from using threats, harassment, deception, and coercion or any other illegal or abusive tactics to get you to pay. In addition to the federal law, most states, ************************, ***********, and the ******************* have specific consumer protection laws, some which mirror the FDCPA.
Debt Collection Rule: Enacted in November 2021, this rule regulates the ways debt collectors can contact you and what information they can request. It also requires them to provide information about the debt and inform you of your rights as a consumer, including how to dispute the debt.
Fair Credit Reporting Act (FCRA):The FCRA limits the information consumer reporting agencies can collect. If you dispute information with a creditor, the item must appear on your credit report as disputed information.
It hasnt even been 3 months and ***** already tried telling me my wages will be garnished.

Business response
10/23/2023
We dispute her allegations,..If she has any more questions, she can call me direct...***** *************...Thank you

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