5 Customer Reviews
Review from john t
4 stars10/03/2024
Sarah and Tyler did a good job. One of the doors needed an adjustment next day...taken care of right away.
Metro Garage Door Company Response
10/04/2024
****,We appreciate the feedback and will pass this along to ***** and *****. Thank you for your business!Review from Joann S
5 stars09/05/2024
Evan helped us with new springs on the garage door. Evan did an outstanding job!!!!! We will give Evan our business again. 9-5-2024Metro Garage Door Company Response
09/06/2024
*****,**** is a valuable member of our team. Thank you for taking the time to bring attention to his quality work. We appreciate your business and will be of assistance when needed.************************* CEOReview from Patricia C
5 stars09/28/2022
Perfect! *** fixed the problem! I highly recommend him! I will call if I need your service in the future.Metro Garage Door Company Response
10/05/2022
********,Thank you for the positive review! I will be sure to let *** know that you were pleased with the service. We have a great team of technicians and *** is top notch.************************* President/CEOReview from Mike A
2 stars05/31/2022
I would have given Metro Garage Doors five stars, but for one unfortunate problem. They installed a new garage door for me in May, 2022. Their price was the same as other competitors and they were prompt, communicative, and friendly. The installation went fine, but the next day, my garage door would not close. To their credit, Metro sent someone out right away to look at it. He said that the issue was with the sensors (the photo eyes), which had been reinstalled from my previous door. He said the sensors were old and worn and needed to be replaced, but they had worked well and consistently for years until the new door installation. The technician speculated that it might have been a coincidence that they stopped working right after the new installation; to me, it's much more likely that they were damaged somehow during the installation. In the end, I was forced to pay for new sensors after Metro damaged my old sensors, resulting in this negative review.Review from Doug M
5 stars02/08/2022
The rod that hold the spring above my garage door broke from its mounting. I called Metro at around 10:00 am and they were out here by 2:30. It took about a half an hour and they had fixed it, as well as greased and oiled that garage door as well as the one next to it (two doors side by side). I was a bit anxious when I asked for the bill, but with very pleased with how reasonable it was. I have four garage doors and will definitely be calling Metro if I have any problems in the future.Metro Garage Door Company Response
02/09/2022
Thank you for the kind words ****. Our team works tirelessly to create positive experiences like this one. We look forward to serving you in the future!
Customer Review Rating
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