ComplaintsforAtlantis Pools, Inc.
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Complaint Details
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Initial Complaint
08/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have had issues with my pool controller from day 1 of my pool install (Aug 2019). It has never worked correctly despite multiple service visits. I have all documented. I was told that I had to pay a $2,100.00 bill after they finally repaired in July 23. The service person who fixed my controller stated that it would be covered under warranty. That is not the case according to ****** at Atlantis who told me that she does not want me to be a customer ever again of ********************, and that she would take me to court. This is not right.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.