ComplaintsforLUMBERJACK CONSTRUCTION AND DESIGN L.L.C.
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Complaint Details
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Initial Complaint
02/17/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
2/16/23 Jan. 31, 2023 I hired, paid $2300 {check number ****} and signed contract with business owner ***********************. 2/9/23 he rinsed his tools in my laundry room basement sink, in which he moved the washer pipe that drains washer to sink. I unaware of this issue, proceeded to wash clothes and I had a flood in basement and my garage. He did not replace the pipe back when he finished rinsing his tools thus it flooded my basement and garage when I washed clothes that evening. I called him 2/12/23 very upset and left a voice message as he did not answer. I informed him of what happened. He was suppose to return 2/13/23 to finish the job described in the contract. He text me on 2/13/23 and informed me that he would not return to finish the job.February 7, 23 I paid him an additional $4000 to do the entire house. On February 2/9/23 I informed him I did not want to proceed with the entire house and he agreed to reimburse me my $4000. I got an estimate to finish his work that he refused to do and that is $1300.I have left countless voice mails and texts as he refuses to answer my calls. I have asked for my $4000 he agreed to reimburse me and then the $1300 to finish the job for which he was paid and agreed in our contract.To date, I have not received any monies owed me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.