53 Customer Reviews
Review from Barb D
5 stars11/13/2024
Fair estimate. Speedy response to questions by phone or text. Courteous and friendly communication.Review from Peder D
5 stars10/23/2024
Joe was the only guy that had a solution to a leaking chimney that didn’t cost thousands of dollars and involve a partial rebuild! I’m glad we had him out to fix it.Review from Wendy L
5 stars10/07/2024
Great customer service. Communication was excellent. The crew was professional and courteous. I called Guardian the first week in October. They were booking in November but were able to squeeze me in due to a cancellation. I can't say enough about how great they were to work with. And my chimney is beautiful. I would definitely recommend Guardian.Review from Andy M
5 stars08/11/2024
Guardian Chimney Solutions just fixed our 4 chimneys last week. Of the estimates we got, they were the most timely, professional and detailed, with a reasonable price. They did crowns & repairs for 4 chimneys. The fireplace chimney needed major brick replacement. They came with a large enough crew to work fast and efficient. We really appreciated how they used tarps and were very careful protecting lawn & plants & a small tree. The results are amazing.Review from D. M
5 stars07/18/2024
From start to finish, we highly recommend Guardian Chimney Solutions. They were great to work with...from stopping by, explaining the work that needed to done and providing options. Their communication was excellent and the crew was professional and prompt. Their work was amazing and we are very pleased with how our project turned out. 5+ stars!Review from Graham P
5 stars07/10/2024
Outstanding service and professionalism. Courteous and highly skilled employees. Easy access to management with any questions or concerns. High quality workmanship. Highly recommend.Review from Joe L
5 stars04/09/2024
****** and ****** and the whole team were terrific to work with from start to finish. Honest, friendly, and efficient, with a great product to boot.Review from Leslie S
5 stars03/15/2024
The service was amazing, starting with their prompt reply to my inquiry about closing our flue. I had been to two different chimney companies, one was unresponsive, and the other gave an outrageous estimate. Guardian gave a very reasonable estimate and did the work two days later! The guys were very quiet and respectful of our property. I highly recommend them.
Guardian Chimney Solutions, LLC Response
03/18/2024
I appreciate your review.Review from Paaj T
5 stars12/31/2023
I looked around for a solid chimney company to repair my dilapidated old one and Joe and his team were the only ones willing to do a quick free estimate. During the process they remained in constant contact and were beyond professional and respectful of my time and questions. They ensured the job was done quickly and did not claim the need to wait until it was warm outside while make me feel beyond valued. Would suggest guardian 10 times out of 10!Guardian Chimney Solutions, LLC Response
01/01/2024
I appreciate it thank you for your time.Review from Jeannette P
5 stars12/28/2023
Excellent, prompt service. From quick quotes, to the extra length they went in supporting a home insurance claim & showing up per communicated time, these guys work super hard to ensure great customer service. Highly recommended! Thank you Guardian for restoring our fireplace, so we can enjoy it!
Customer Review Rating
Average of 53 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.