Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Affordable Plumbing & Sewer, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforAffordable Plumbing & Sewer, LLC

    Plumber
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Billing Issues
      Status:
      Resolved
      On 3/4/24 Affordable plumbing came to clean my clogged main line. I did not have a proper clean-out making it extremely difficult to run a blade thru. An attempt was made with a small blade to no avail. Another appointment was made to have a clean-out installed and a hydro-jett and camera done. On 3/6/24 a tech by the name of ****** came. He install my clean-out valve. I paid $450 for that. and proceeded to run the hydro-jet. he could not get the hydro-jet more than 25-30 ft in the line. After about 4 tries he said he was done. Then he told me that my line was broken or really messed up at 35 ft because the jet couldn't go any farther. He said he didn't run a camera because he didn't want to damage it or get it stuck like the jet. He then charged me $650 for hydro-jet and camera. I said he didn't hydro-jet my line, I still had a clog. He insisted on full payment and told me it would cost $3500 to fix my line. Then when I get the report he claims he ran the camera and it was able to "push thru" the 35 ft mark on to 60ft where a blockage was. This didn't sound right since he told me no camera was run and if it "pushed thru" you would expect a discription of damage that he claimed stopped the jet. I called another plumbing company. They also had trouble going passed about 25 ft. HOWEVER, they found a second clean-out located next to my foundation. Through this clean-out they discovered the line dropped 90° and then another90° turn to go out. Two 90° turns make it very difficult to get any thing thru and that is where the hydro-jet was getting stuck. They DID run a camera which showed the pipe is intact, just two 90° turns. They then cleared my line. Affordable plumbing did not hydro-jet my line passed 25 ft. He lied about the camera. At the most I should have been charged a service call for that part, not $650 because he could not complete that. I have emailed them twice about refunding my money for this. They have not responded. more detail but not enough room.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.