Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Medical Transportation Inc has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medical Transportation Inc

      16 Hawk Ridge Cir Lake St Louis, MO 63367

    • Medical Transportation Inc

      7600 N 15th St Ste 110 Phoenix, AZ 85020-4330

    • Medical Transportation Inc

      4875 Eastgate Mall Ste 200 San Diego, CA 92121-1985

    • Medical Transportation Inc

      875 Centerville Rd Unit 11 Warwick, RI 02886-4375

    • Medical Transportation Inc

      4600 W Camelback Rd Glendale, AZ 85301-7609

    Business ProfileforMedical Transportation Inc

    Health and Wellness
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 56 Customer Reviews

    Customer Complaints

    78 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    MTM coordinates non-emergency medical transportation services for members served by Medicaid and Medicare.

    Business Details

    This is a multi-location business.

    Find a Location

    Medical Transportation Inc has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Medical Transportation Inc

        16 Hawk Ridge Cir Lake St Louis, MO 63367

      • Medical Transportation Inc

        7600 N 15th St Ste 110 Phoenix, AZ 85020-4330

      • Medical Transportation Inc

        4875 Eastgate Mall Ste 200 San Diego, CA 92121-1985

      • Medical Transportation Inc

        875 Centerville Rd Unit 11 Warwick, RI 02886-4375

      • Medical Transportation Inc

        4600 W Camelback Rd Glendale, AZ 85301-7609

      Location of This Business
      16 Hawk Ridge Cir, Lake St Louis, MO 63367
      BBB File Opened:
      9/16/2000
      Years in Business:
      29
      Business Started:
      6/27/1995
      Business Started Locally:
      6/27/1995
      Alternate Business Name
      • Veyo
      • Medical Transportation Management
      • MTM
      • Medical Transportation MGMT
      Additional Contact Information

      Fax Numbers

      • (636) 561-2962
        Primary Fax
      • (800) 722-0129
        Other Fax

      Phone Numbers

      Customer Complaints

      79 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      56 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle L

      1 star

      11/04/2024

      This place is an absolute joke and have no idea how they are still operating. We arranged two separate transportation appointments, weeks in advance, for my mother, who is bed bound, to go to the doctor. The first appointment was to be picked up at 8:15 for a 9 am arrival. The driver told us her received the call to come at 8:40, which caused us to be 45 minutes late for her surgery, almost not being able to happen. Today, 11/04/24, the driver was supposed to be here at 9:55am for a 10:30 am drop-off, with her first appointment with a pain doctor, and the driver didn't even show up. After the very long and painful phone call to MTM, to find out where our driver was. The woman had no idea and remained silent on the phone for 10 minutes. Finally after calling again to cancel the return trip, the woman said the driver was on their way to us one hour after our doctors appointment time. What? I feel this is an insurance scam and I am going to cover every avenue to get these people shut down. BBB please pay attention to this scam company. This will not be the last they hear from me, I assure you.

      Medical Transportation Inc Response

      11/05/2024

      MTM thanks the complainant for reaching out. Our compliance team has reached out to the complainant directly via the email address provided to gather more information to help us investigate this situation, including identifying information for her mother so we can access her profile within our system. Thank you.

      Local BBB

      BBB Serving Greater Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.