ComplaintsforStarr Service Auto Repair & Sales
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Complaint Details
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Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my van here to be fixed. It took a month and a half for me to pay for what they "fixed", but they didn't fix it. All they did was spray a couple cans of carburetor cleaner. I was charged over $900, and the engine was full of cans, there were parts of the car missing. It started running hot a couple of blocks away from the lot. When I talked to them about it they started cussing and yelling and telling me to get my car off the lot.Business response
03/29/2022
The car had been taken apart previously. The engine cover (doghouse) was missing screws; so we couldn't put it on. We had to use starting fluid to get it started.
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Contact Information
6828 Myron Ave
Normandy, MO 63121-5349
Business hours
Today,8:00 AM - 2:00 PM
| MMonday | 7:30 AM - 5:00 PM |
|---|---|
| TTuesday | 7:30 AM - 5:00 PM |
| WWednesday | 7:30 AM - 5:00 PM |
| ThThursday | 7:30 AM - 5:00 PM |
| FFriday | 7:30 AM - 5:00 PM |
| SaSaturday | 8:00 AM - 2:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.