Customer ReviewsforTravers St. Louis RV

I bought My camper from them in June 2023, and the sales team seemed friendly and easy to work with. I then went camping three times and found a few things that needed warranty work. I took the unit in during the off-season (January 8th, 2024) to get the warranty work done (a couple of broken outlets, a new rubber roof, and a cracked storage door). It took them till April to complete the repairs, at which time I went to pick up the camper and found that they had not done all the repairs and had damaged the flooring in the camper. I had to leave it there again so they could finish the repairs and fix the damage they caused. That night, a hail storm hit their lot and caused more damage. Since the unit was already there, I had them fix the damage from the hail after filing an insurance claim because their insurance wouldn't cover it even though it was on their lot. After receiving the repair parts, they told me it would be done on June 7th, 2024. It was not, and I was told it would be done on June 14th. After calling today, June 13th, I was informed that it still would not be done by the time they said it would. Additionally, throughout these six months, I have had to call for updates on the repairs instead of them calling me. They have now had my camper in their possession longer than I have had it in mine.

Worst place ever! Have had our Higland Ridge for a year and a half now. Nothing but trouble with it. The service department is horrible. Scheduled an appointment to have it looked at and repaired. Has been there now for a week and a half and no one has looked at it. Husband was told today that they no longer schedule appointments. Now it's first come first serve. Terrible practice!!!

Wow great reviews . I responded to a ******** ad about a Tiffin motorhome dealt with *** finally did and sent me a crappy video . this was sunday he said i was the first response. Too bus watching football game to deal with me . He sent me a crappy video that did not show anything . He said he would walk thru the unit first thing monday.Then we talked he said he could not get slides out or in whatever stupid excuse and the battery was dead. I texted him several more times and he said it was too cold and he would do it and call me in the AM . No call so i texted only to have him several hours later to tell me it was sold. After getting nowhere with him i called and talked to another salesman there who said he would have **** boss call me back . Never happened and i started calling on my own. Each one told me something different about the whole ordeal . Finally *** called me back what a pompous a** He said he was too busy selling another home to deal with my request and that is how i was unable to buy the motorhome. He told me to look up his family in ST. Louis and i wouldn' t be talking to him how i was . He is a pathetic bald headed little geek and should not be a salesman. I told him he needed to watch *** Men about a little car sales man portrayed by *********************** . What a way for a salesman to talk to someone