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Complaint Details
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Initial Complaint
11/22/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Just got off the phone with the Branch Manager of the ****** location **** ********. He refused to provide me with a contact above his level saying only he reported to ST. Louis. He said my investments were not welcome at Stifle anymore. Worst conversation I’ve ever had with a brokerage firm manager.
Business response
12/04/2023
On behalf of Stifel, Nicolaus & Company, Incorporated ("Stifel"), I am writing with respect to the above-referenced complaint. Please be advised that due to privacy considerations, Stifel is not at liberty to provide the Better Business Bureau with any information regarding any client accounts without prior written authorization from the client or an authorized agent. You can, however, rest assured that Stifel satisfies its obligations to provide timely and comprehensive responses to customer complaints in accordance with the rules of the Financial Industry Regulation Authority (FINRA). Feel free to contact me at ************* if you should have any questions.
**** *******
Customer Complain Coordinator
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.