We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Anheuser-Busch Companies Inc has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAnheuser-Busch Companies Inc

            Brewers
            Multi Location Business

            Contact Information

            1 Busch Place, #260-4

            Saint Louis, MO 63118-1849

            Visit Website
            (800) 342-5283

            Customer Reviews

            1.48/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            167 complaints closed in last 3 years

            46 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Anheuser-Busch Companies Inc has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1 Busch Place, #260-4, Saint Louis, MO 63118-1849
              BBB File Opened:
              1/1/1961
              Years in Business:
              63
              Business Started:
              1/1/1961
              Business Started Locally:
              1/1/1961
              Business Incorporated:
              11/1/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Wicked Weed Brewing
              • Anheuser-Busch Company Inc
              Business Management
              • Mr. Carlos Brito, CEO
              • Ms. Stephanie Ellis, Customer Service Specialist
              • Ms. Kathy Wheeling, Manager of Customer Relations
              • Ms. Cynthia Garrone, Donation Manager
              • Ms. Margarita Flores, Director of Community Relations
              • Ms. Sandy Peeler, Complaint Contact
              • Melanie Fleissner, Complaint Contact
              Contact Information

              Principal

              • Mr. Carlos Brito, CEO
              • Melanie Fleissner, Complaint Contact
              Additional Contact Information

              Fax Numbers

              • (314) 577-3251
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              167 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/17/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              In August of 2024 I received an offer for a $7 rebate for purchasing a 12-pack of *********. The rebate was delivered to my email inbox in the form of a virtual debit card. It was designated for ********* use. I tried to use it on ******, but it's impossible to buy something online for that exact amount and pay shipping. I tried to convert it into a gift card, but ********-**** didn't allow that in its terms. So the $7 rebate is virtually worthless. Why offer a rebate that's useless? Trying to get it and use it wasted not only my time, but the effort of at least 10 different customer service agents between ****** and the card issuer. Way to create ill-will among your customers, A-B! How about making good on the offer for real?
              Read More
              Read 166 More Complaints

              Customer Reviews

              21 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marcus C

              09/11/2024

              I brought a 12 pack of Michelob ultra 12 oz can and open one and took one drank and I choked on a finger nail ???? it came out the can and and I called and reported it and had me to mail the can and finger nail and offered me $100 for a settlement amount for that situation

              Anheuser-Busch Companies Inc Response

              09/12/2024

              Anheuser-***** takes the quality of our beer extremely seriously. A specialist will contact the consumer directly, take down the information to share with the appropriate brewery, and see how we're able to make up for their experience. If the consumer has any questions about their experience or wishes to reach out directly, they are welcome to give us a call at ************** and provide case number: ********. We are open M-F 11am-6pm CT.
              Read 20 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.