ComplaintsforHill & Sons Investments LLC
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 31, 2022 at approximately 8:49am I received a call from a man named **** (that's the name he gave) saying he was the roofer and they were at my home. I said that they were supposed to schedule this (per contract so someone could be home) and **** replied he forgot. I left work at 9:15 and arrived home around 9:35. I noticed the had most of the roof scraped of the old tiles and parts was re-tiled. Upon entering my home I noticed they had unscrewed my lightbulb on my porch and plugged in their equipment. Well, this caused my circuit breaker to shut down. Too much power plugged into an outside light socket. I asked about the replacing **** and **** said the wood was fine. I'm thinking how is that possible, the roof was leaking and had been leaking for more than a year. The next day I called ***** at Beyond housing and he came out and said the wood on the back room had to be replaced. Well later that day it was replaced but the hole was filled in with clear caulking/silicone. I asked ***** about this and he said let's wait to see if it leaks which made no sense because I now had to wait on fixing the ceiling in that room. Well, it started leaking and the roofers came out to fix it. I the vegan hearing a drip in the chimney area and they same out to fix that. Now, once again I am calling regarding the first leak (caulking/silicone). On March 3, 2023 I call Hill and Sons to inform them once again that this is leaking again. I did not receive a call back until 03/07/2023. The office personnel came out to take pictures stating they will have to see the leak. Now, why would I say it was leaking when it was not and this is my fourth time calling with a complaint regarding work that was done and paid for. This should've been done correct. Thank you for your assistanceBusiness response
03/08/2023
This is not my customer. I have never done business with this person. I have been confused with another company before called ************'s Contracting Investments LLC, but again this is not my customer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.