Customer ReviewsforWells Fargo Advisors
38 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kira Z
1 star11/14/2024
******** customer service!! *******, ** location off *****! Happened ******** husband was being assisted by ******* while I was on speaker with my husband. I asked her a question, & she told my husband "I cannot talk to her". He informed her that I just have a general question, and she started giving my husband attitude.He told her, it's one thing to not answer my wife's general question, but don't start giving attitude. Then she told him she's not speaking with him anymore.What?! Wells Fargo is a garbage bank with garbage customer service.Review from SAFDAR I
1 star10/08/2024
I went to wells Fargo branch on *********************************** ,i asked for currency to change means i will buy euro against dollars ,i asked the current rate they told me its the current rate 1.6 something i pay and i left and that was on Saturday, when i get home i told to my family they told me its not the right rate i went back but they closed ,i called on Monday they told me its our rate not government rate ,i told them why you guys not told me that before i make my mind or go some where else, they told me we thought you know ,how come i know you are charging more you should open everything so i will clear in buying currency, then they told me if you don't take it and returned we charge different amount WOW what a cheating ,that's mean i have to buy even though currency is not in my hand ,i understand how they cheat loyal customer, NO MORE BUSINESS WITH THEM, I WILL POST EVERY FOURM IN MY CUMINITY AND WHERE EVER I GOReview from Gay T
1 star09/30/2024
My deceased husband had a pension with Wells Fargo Retirement. When I applied to receive it as his spouse it has been continuous changes in the amount due me. I have been told anywhere from $80 to $173 a month. It has changed about three times. I was told on the phone this week it was $173. I was called today to tell me it was $86. The amount in either case wouldn’t fill a grocery cart. My complaint is the fluctuations. It feels like a scam.Review from Marcus L
1 star09/30/2024
Well Fargo steals money the company as a whole. They stole $274 out my account Friday and told me I would have it back in my account today Monday and its still not there. ScamReview from Tanya B
1 star08/13/2024
My God I dont know where to start. This institution is criminal, incompetent, rude, about as unhelpful as can be and there is no end in site. My father passed away and left me his *** and it has been a nightmare. They told me I filled out the paperwork incorrectly about 6 times but they dont tell me what I did wrong. So then I have to call them, together a new person, give them the account number, explain the situation again to someone who doesnt speak English, print and motorize the forms only for them to come up with another excuse. Today the excuse was I need to call tomorrow because their tools are broken. I was supposed to have the money last Friday but I still dont have it. Its a joke. If anyone wants to file a class action lawsuit with me please post email me at tlbruzzeseatyahoo.comReview from LJ S
1 star08/02/2024
Wellsfargo, has completely shut me out of my home mortgage account and deleted me from all assess online. I was told by ****** their customer rep, today that they can not speak with me whatsoever concerning this account nor can, I have any assess to the account. My account is paid up to date. I also spoke with, ******** who confirmed this. I spoke with, ******************** and ****** whom was were very ill-bred and has no knowledge whatsoever concerning my account. I had to repeat myself several time. My calls started around 7:04 a.m. on July 29 and August 2, 2024 trying to resolve this matter with these people which has always been a problem and no resolution with trying to work with, Wellsfargo. My husband passed, January 23, 2021 and I've been making the payments every since and live in the house, I also signed paper that, Wellsfargo sent me stating claim and my rights as, ************************** wife. Wellsfargo has stop all my assess without cause or reason. I'm no behind on my mortgage and the next payment is due, September 1, 2024Review from Margaret S
1 star05/25/2024
These people need to be held accountable for the way they treat people They took $9,000 dollars from my checking account with out notice We had taken a loan out on our house to pay bills so we could pay them and they left us with another bill to pay and nothing in our account Dont do business with these idiots they take advantage of people who cant fight back They have money to win They are crooksReview from Michael M
1 star02/26/2024
between the personal accounts and the mortgage this bank is horrible over charge and very prejudice I'm starting to really see it nowReview from Brandan G
1 star02/09/2024
Worst company to get a car. I had a very good job. Lost my job due to me being disabled. Wells fargo was not willing to work with me on payments. They are completely rude, they charged off my account now I have a repo guy harrassing me everyday at my door. Life and situations change and I would not gl through Wells fargo for auto period.Review from Ayana T
1 star01/11/2024
"***** THE RACIST REP" ****** I'm *****, a loyal Wells Fargo customer since 2017. I recently had an unfortunate experience when I called 877*647*8552 and spoke with *****, employee #A113645. Right from the start, *****'s tone was negative, and he didn't greet me with his name, which is different from the usual Wells Fargo representatives. His behavior was rude, unprofessional, and he spoke over me, even raising his voice. I felt attacked, confused, and small after our conversation.The experience was so distressing that I had to take anxiety medication afterward. I even reached out to my white colleagues to ask if such behavior is typical in their interactions. As a woman of color, I felt degraded.I believe *****'s conduct goes against the principles of respect outlined in the **** act. I was calling to resolve a debt, but after this encounter, I am reconsidering my association with Wells Fargo. I won't be making any more payments to the bank and will share my experience on social media to bring attention to how poorly ***** treated me. I'm particularly concerned about the possibility that others, especially people of color, might be treated similarly.I find it disheartening that such a situation occurred, and I recommend everyone to consider alternative banking options, such as ******** I had never encountered anything like this before. When I informed ***** that I was recording the conversation, he stated he didn't care, so I believe I have the right to share it with my ****** followers on IG and ****** on TikTok. This incident may gain attention, and it's essential for Wells Fargo to address it promptly.
Customer Review Rating
Average of 38 Customer Reviews
Contact Information
1 N Jefferson Ave
Saint Louis, MO 63103-2254
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
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TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 8:00 PM |
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