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          Find a Location

          Like New Home Warranty has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Like New Home Warranty

              1035 Saint Peters Howell Rd Saint Peters, MO 63376-5250

            • Like New Home Warranty

              2973 Harbor Blvd Ste 240 Costa Mesa, CA 92626-3912

            Business ProfileLike New Home Warranty

            Home Warranty Plans
            Multi Location Business

            Current Alerts For This Business

            Pattern of Complaint:

            Better Business Bureau is advising consumers to use caution when considering doing business with Like New Home Warranty.  BBB has received a pattern of consumer complaints alleging misleading sales tactics, misleading sales presentations, failure to cancel contracts after a consumer has requested cancellation, failure to provide refunds and poor customer service. 

            On May 3, 2021, BBB issued a press release for Like New Home Warranty. The link to this release is provided: https://www.bbb.org/article/news-releases/24171-bbb-warning-like-new-home-warranty-failed-to-cover-repairs-issue-refunds-consumers-tell-bbb

            Contact Information

            1035 Saint Peters Howell Rd

            Saint Peters, MO 63376-5250

            Visit Website
            (888) 682-0650

            Customer Reviews

            3.93/5

            Average of 127 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            34 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We provide long term home warranties to home owners.

            Business Details

            This is a multi-location business.

            Find a Location

            Like New Home Warranty has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Like New Home Warranty

                1035 Saint Peters Howell Rd Saint Peters, MO 63376-5250

              • Like New Home Warranty

                2973 Harbor Blvd Ste 240 Costa Mesa, CA 92626-3912

              Location of This Business
              1035 Saint Peters Howell Rd, Saint Peters, MO 63376-5250
              BBB File Opened:
              8/8/2020
              Years in Business:
              4
              Business Started:
              2/1/2020
              Business Started Locally:
              2/1/2020
              Additional Contact Information

              Fax Numbers

              • (314) 667-3056
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Purchasing home warranties

              Customer Complaints

              34 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/07/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I purchased my condo in December of 2024. In July of 2023 I was informed that my home warranty coverage that came with my condo was expired and had detailed lender information. I signed up for a 36 month home warranty under the assumption I was being protected with New Home Warranty. I have paid on time every single month and have paid over $800 to this company. I have since learned that no home warranty exists on my condo and that new home warranty is a scam. I am seeking full refund because I was manipulated into purchasing a policy for my home that doesnt exist with sensitive information. I have not received any letters regarding coverage or anything.
              Read More
              Read 33 More Complaints

              Customer Reviews

              127 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Paige B

              04/03/2024

              I wish I could give less than one star. I had a salesman charge me a startup fee and start me a policy without me knowing. He was VERY pushy and obnoxious. I called to inform them I did not give them permission to start me a policy and they absolutely refused to stop trying to sell me on their policy. every customer rep I talked to was very slimy.

              Like New Home Warranty Response

              04/05/2024

              Hello ******************, we reviewed your call with the sales representatives and we want to apologize for your experience. We want you to know that this is not how we do business. We have refunded the money that was paid to activate the coverage and want you to know that we will not stand for this type of thing happening to our consumers.
              Read 126 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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