ComplaintsforRaben Tire Co Inc
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Complaint Details
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Initial Complaint
02/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I paid this company to diagnose my 2016 Jeep Compass last week. They told me it was the throttle body. I approved the repair and paid $403.00. As soon as I drove it home it was doing the same thing and the light came back on the dash. I took the car back up there and they said it must be something else. That was basically it and they didn't offer any resolution. They basically want to just charge me for more work.Business response
02/23/2022
I just spoke with the customer about how the vehicle is doing and they said fine. We originally told the customer that the first thing we worked on may not fix the problem, but we needed to start there. She brought it back in on Feb. 8, 2022 and we repaired it. Hopefully issue is resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.