ComplaintsforOverseas & Domestic Auto Repair
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Complaint Details
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Initial Complaint
10/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Paid for a repair on my vehicle. This business couldnt fix the problem and charged me almost $800 for it.Business response
11/10/2023
The customer has been issued a refund, Customer provided his own parts, customer's car was hit and the insurance paid and he was also issued a refund.Customer response
11/13/2023
Complaint: 20781266
I am rejecting this response because:
I have NOT received the refunds. I contacted **** on 10/3 and was told he will have his accountant sent me the check. 3 weeks later the check still had NOT arrived. I called **** up again on 10/23 and was told that the check was mailed out just last Friday. The check still has NOT arrived as of today 11/14.
Sincerely,
Tongpol *********Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car to this place to have it repaired and was given the runaround when I could pick it up and finally after 2 weeks of them having my vehicle it was finally done but then as I listen to the vehicle being pulled out of the shop I heard a whining noise which is from the power steering so I asked about it and they said thatt "it wouldn't work itself out " And now I have to replace the power steering pump because of something they had done because my car was not making any noise at all when I took it to them and they had even ran a diagnostic on it and they said nothing about the power steering pump because there was nothing wrong with it but now there is thanks to this company. So after paying them $700 for the repairs I'm ending up having to pay another $250 for a power steering pump. None of the eclipse were put back where they were supposed to go and also my air filter box for the air intake the top was broken off a it. Totally disgusted with this company but the quality of work performed...
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.