ComplaintsforMidwest Acceptance Corp

• Initial Complaint

  08/15/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with Midwest Acceptance Corp. I do not have a contract with Midwest Acceptance Corporation, they did not provide me with the original contract as I requested.

  Business response

  08/19/2024

  Dear *************************:
  
  Thank you for reaching out to us regarding validation of your auto finance account with us. We have forwarded information to your Verwood ** address, including a copy of your signed contract with us, and your payment history,which substantiate our claim.  If, after reviewing the information, you believe your reporting is in error, you may dispute reporting directly with the credit reporting agencies, or write to:  Midwest Acceptance Corporation,Attn: Credit Dispute Verification, P.O. *****************************  In your request, please identify the inaccurate information, and tell us why you believe it is incorrect.  If you have a copy of the credit report that includes the inaccurate information, please send a copy of the report to us as well. Midwest will promptly investigate the matter and notify you in writing of the results, free of charge.  Please be advised that company policy prohibits us from changing your credit reporting except in case of error.
  
  
  Regards,
  
  
   Midwest Acceptance Corporation

• Initial Complaint

  03/28/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this **** with charter communications, I do not have contract with MIDWEST ACCEPTANCE, they did not provide me with the original contract as i requested.

  Business response

  04/11/2024

  Dear ***************************, thank you for reaching out to us via the BBB portal regarding the credit reporting for your auto loan with us.  First, we'd like to let you know that Midwest Acceptance Corporation is not a consumer reporting agency under 15 USC 1681a(f) or any other federal statute.  Rather, we are a data furnisher, and as such, we are required to ensure that the data we furnish are accurate. We investigated the reporting of your Midwest Acceptance trade line with TransUnion, Equifax and Experian, and have found that it is accurate.  We are mailing supporting documentation to your Pennsylvania Ave address which should clarify the reporting of your account.  If, after reviewing the supporting documentation, you believe your reporting is in error, you may dispute reporting directly with the credit reporting agencies, or write to:  Midwest Acceptance Corporation, Attn: Credit Dispute Verification, P.O. *****************************  In your request, please identify the inaccurate information, and tell us why you believe it is incorrect.  If you have a copy of the credit report that includes the inaccurate information, please send a copy of the report to us as well.  Midwest will promptly investigate the matter and notify you in writing of the results, free of charge.  Please be advised that company policy prohibits us from changing your credit reporting except in the case of error.

• Initial Complaint

  10/17/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I want to cancel my loan application that was submitted on October 5, 2023, By S* **** **** ** **** * *** ********** ********** ** *****. This process seems to be taking a lot longer time than expected. I even put $3,000.00 cash down. I have filled out every document, including a scanned title emailed to me last week. Still no vehicle. This has been an unpleasant experience for me. Since I never had possession of the vehicle, I no longer am interested in the loan application. I am seeking legal counsel. Who instructed me to file complaints. I even contacted the lien holder and was told it was out of their hands. The Lien holder is Midwest Acceptance Corporation.

  Business response

  10/24/2023

  Dear ******* ******, we are sorry that you were unhappy with your experience at ** **** ***.  We reached out to the dealership on 10/20/2023, and confirmed that you are now in possession of your auto and the matter is resolved.  If you have any questions, please feel free to reach out to me at ***** ********.

  Thank you,

  **** ******, Customer Service Representative 

• Initial Complaint

  01/03/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This company has garnished my wages from 11/2016 to 3/2021 and the garnishment was paid in full now this same company has started to garnish my wages again this debt has been payed in full the garnish was for $10,572.20 I have payed a total of $16,776.51 I believe this company has overcharged me and also now they started a new garnish and they took $219.43 so far on 12/29/2021

  Business response

  01/03/2022

  In response the the complaint filed by ***** ****** The judgement associated with the account is almost satisfied. Please have ***** ***** contact our office for further information. Thank you 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩