ComplaintsforBig Delta Powersports, Inc.
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Complaint Details
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Initial Complaint
11/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I bounght, a New Kawassaki Four wheeler, on October 7, 2022, and been having trouble with it,and been having tramission problems. it was taken back to the shop , to be work on on October 20th and was able to get it on the same day. i took it back on the 27th again.. and it was there till the 23th, and took it back on the 26th again and still there Now. i have talk to the company over and overagain.i have made one paymenent on it . and will be making anothr December 11th. am going thourgh a Lot of Problems with it , and will not give another But only say its can be fix. 662-******** .Business response
11/28/2022
Mr. *******,
We are currently working with Kawasaki to resolve your shifting issues. We have spoken to Kawasaki tech line and they have advised us to replace all components in the transmission on your Kawasaki brute force 300. We have ordered all parts that are needed. When the parts arrive, we will begin the repair procedure immediately and notify you when it is complete and ready for delivery. We apologize for any inconvenience caused. If you have any questions feel free to give me a call at 662-********.
Thank you,
******* ****, Service Manager
Big Delta Powersports
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.