ComplaintsforSouthern Wholesale Auto Group
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Worst dealership EVER!!!, Owner, **** and salesperson, ****** that we have ever dealt with in buying used vehicles!! We have bought many and have NEVER dealt with anyone like these people. There is absolutely no service after the sale unless it's a very small repair (we have receipts and proof of all this!) We recently purchased a used 2008 F250 Super Duty Diesel. This particular vehicle was said to have been inspected, serviced and in great shape (as most of their adds say.) But, this was not the case with this particular vehicle. We have pictures and proof of all of this. The owner, ****, refuses to accept any responsibility. He will not return phone calls, emails, etc. In the times we have spoken to him he was completely rude and combative. This particular vehicle was brought back to the dealership numerous times days after purchase with problems. Now, repairs are in the estimate of over $6,000. Even though this is a used vehicle, it was brought back to the dealership within days of purchase with numerous problems. We were told at the time of purchase that if there were problems after that they would be taken care of...."Because they do not sell bad vehicles.". This is contrary to the truth. Now that the vehicle is useless and only one payment has been made, This owner, ****, will not follow through. I recommend that NO ONE DEAL WITH THIS DEALERSHIP EVER!!!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.