ComplaintsforJosh Neal's Roofing and Restoration, LLC
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Complaint Details
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Initial Complaint
09/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Josh Neal Restoration contacted me in reference to a house fire, that my family had sustained. Mr **** informed me that he was a contractor that could have me back in my house in 6months. Mr. **** recieved $79k usd on march 3rd 2022. it is now September 2022 and the only thing he has done was the demo and 9k worth of plumbing. He has since been removed from the project because he couldn't pull a permit to perform the work as well as used a friends license to pull the permit. Come to find out Josh Neal Restorations is only a roofing company acting (frauding) to be a general contractor. I am requesting at least 40K usd of the funds received by Josh neal back.Initial Complaint
04/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In March 2022, **** **** was hired to replace my roof and never pulled the permit to complete the job. First and foremost he misrepresented himself and said he was a licensed, bonded and insured general contractor. I later found out he is only a roofing contractor and I have yet to find a bond for him. In addition to messing up my roof ****. **** was very threatening towards me and threatened to place a lien on my property. The city inspector found out **** never pulled the permit and charged him an additional fee to pull the permit after the job was done. My roof is a complete mess and since **** and his employees did not use the correct products my roof warranty is in jeopardy. There are holes in my ceiling, They bent several of my gutters, the boards are laying against the hot water heater pipe which is a fire hazard and there are clips missing from the boards under the shingles. In addition they flooded my guest bathroom with wet shingle bundles. Due to **** threatening nature he is not allowed to return to my property. Therefore , I am requesting a refund so I can hire a legitimate roofer to fix my roof. There are several homeowners in the neighborhood have have had similar if not the same problems with this business. The only reason I used **** for the job is because of a referral from 1 of the neighbors not knowing there were several other homeowners who would have not recommended him. I am in receipt of addition hard copies photos if needed
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.