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            Business ProfileKirk Brothers Ford

            Used Car Dealers
            BBB accredited business

            Contact Information

            1512 Highway 82 W

            Greenwood, MS 38930-2716

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            Email this Business
            (877) 316-6853

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/27/2016

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1512 Highway 82 W, Greenwood, MS 38930-2716
            Email this Business
            BBB File Opened:
            11/20/1995
            Years in Business:
            20
            Business Started:
            6/11/2004
            Business Incorporated:
            6/11/2004
            Accredited Since:
            12/27/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 042-12118-6 for this business, issued by Mississippi Department of Revenue. The expiration date of this license is 10/31/2025.

            These agencies may include:

            Mississippi Department of Revenue

            PO Box 1033

            Jackson MS 39215

            (601) 923-7000

            BBB records show a license number of 1303 for this business, issued by State of Mississippi Motor Vehicle Commission. The expiration date of this license is 12/31/2024.

            These agencies may include:

            State of Mississippi Motor Vehicle Commission

            1755 Lelia Drive, Ste. 200

            Jackson MS 39216

            (601) 987-3995

            https://www.mmvc.state.ms.us/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Kirk Brothers Ford-Lincoln, LLC
            Business Management
            • Mr. Cannon Kirk, Managing Principal
            • Mr. Kevin Evans, General Manager
            • Mr. Tyler Kirk, Owner
            • Mr. Rob Laird, Regional Manager
            • Mr. Keith Madden, VP
            Contact Information

            Principal

            • Mr. Cannon Kirk, Managing Principal
            • Mr. Tyler Kirk, Owner

            Customer Contact

            • Mr. Kevin Evans, General Manager
            • Mr. Tyler Kirk, Owner
            • Mr. Keith Madden, VP
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/18/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I just bought a car on July 15, 2023 from Kirk brothers I drove it back to Memphis where I am from. I traded my 2010 ford focus se for it.The next day the car stopped on me while I was driving on the highway on the way to get my daughter, I went to AutoZone to charge the battery where the car stopped again even after charging the light is on. On Monday the battery light plus the thermostat light were still on leading my mechanic to say that I needed a new belt for my alternator. The transmission light is now on and the car jerks. I’ve called Kirk brothers to return the car after reading up on the Mississippi state laws that if a used car isn’t working the customer is allowed a refund or exchange. They told me I owned the car and it was my problem there wasn’t a sticker mentioning the car warranty and no one told me the car was a as is car. I am currently pregnant and have a three year old. They were supposed to clean and fumigate the car because it was dirty and had a roach infestation. They keep changing their minds on what to tell me at first they were going to pick the car up to clean it now since I am dissatisfied they won’t clean the car or come to service the car.
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            Read 3 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Earlean M

            09/30/2024

            ******* MeeksI purchased a vehicle from Kirk Brothers Ford in ********* the ending of May of this year the salesperson name was **** that sold me a F-150 truck I had showed him a picture of another truck that I wanted but he went and got a truck that he wanted me to get and he said that was his ***** truck that traded it in he knew that the truck needed a transmission the first day I got it but he was too busy trying to make a sale he didn't care the same day that I got the truck it was jerking I was told that it was the turbos on the truck that was the reason why so by July the truck really start jerking and acting up I took the truck back to Kirk Brothers Ford I hadn't had the truck but two months and I had a warranty with endurance but endurance would not replace the transmission because they did a tear down on the transmission and found that it was chunks of metal in the transmission and said that it was long-term note it was long-term before I bought it the transmission was already messed up **** Brothers sold me a truck that someone had traded in they did not try to fix the transmission before putting the truck back on the lot it was all about making a sale now my truck is over there in the shop and they told me that I would have to pay $10,000 at first to put a transmission back in there for a truck that was messed up when I got it after my Husband and I went up there and talked to ***** he said they would go half on me with the transmission but I feel like that is not right I should not have to pay for a transmission that was already messed up when y'all sold it to me and I will not pay for a transmission that was already messed up this is not fair to make someone pay for something that y'all had on the lot knowing the transmission was already messed up I feel like I was taking advantage of because I was a woman this matter has not been resolved my truck is still up there in their shop it is not fair how they treat their customers
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Mississippi

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