Customer ReviewsforThe Woman's Clinic

*****, who I believe worked in the billing or insurance office, repeatedly *lied* to me about my bill that the Woman's Clinic sent to collections. When I asked questions about it, she responded aggressively, as if she was strategically trying to escalate the conversation so that I would stop seeking information about my bill. She behaved as if my debt to the clinic was a personal insult to her. Lie #1: ***** claimed that if the Woman's Clinic chose to take my debt back from Advanced Recovery Systems that it would be "more expensive" to me because I would have to pay "attorney's fees." I asked an ARS rep (who, by the way, was wonderful -- she was a model for anyone who works in debt collections and could sure teach a whole lot to *****) if that was true, and she said she had no idea what ***** was talking about and that I was not facing any kind of attorney's fee. Lie #2: ***** also claimed that I never called the Woman's Clinic attempting to resolve my medical bill. When I told her I had in fact called them (multiple times), she paused and said, in a nasty tone, something to the effect of if there was anything else she could help me with. I reiterated that I had in fact called, and she insinuated I was lying by saying she didn't have a record of that. I understand hospitals need to be paid for their services and that sometimes it is necessary to involve collections. But in the process of collecting payment, there is no reason for the Woman's Clinic to shame, insult and *outright lie* to anyone. That is unconscionable for any kind of medical provider, much less one affiliated with a religious organization who values compassionate and respectful care.