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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Continue to get junk mail from Worthy Team in ********* **. This mail is in the form of a check which is an offer to purchase my home. I want this mail to stop. I have no intention of selling.
Business response
02/15/2024
My company uses direct mail as an outbound marketing approach to engage with potential prospects that *** be interested in selling their home either now or in the near future. If anyone ever communicates back to us that they are not interested in selling or would like to be removed from our list we will immediately add them into our "do not contact" list regardless of the form of communication. We looked up this person's name and didn't find them anywhere in our marketing, but if they would provide their address to us we can gladly get them removed from our marketing.Customer response
02/15/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
Thank you.Initial Complaint
11/16/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
All they do is send unsolicited mail. Then when they call them, they get hyper pious and defensive about their spam. Not a legitimate business, no matter how much they pay the BBB.Business response
11/27/2023
I have searched in our CRM and don't have any history of *********************************** or any call logs attached to him. It is possible that he was on our mailing list to send direct mail to in order to see if he has any interest or knows anyone that *** be interested in selling their home. Based on our CRM and mail, we have never received a phone call or letter from ************************* asking us to no longer mail him. If that is his desire we can remove him from our direct mailing list.
Thanks,
************;
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.