ComplaintsforMcDonald's
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/21/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
extremely rude worker by the last name of ****, she laughs in customers faces when she gets orders wrong. she lies about putting sauces in the bag even after you ask her to double check. This is not just a one time occurrence with her disrespect. This has happened 4 times IN A ROW!! im extremely dissatisfied with this customer service. And as a paying customer i feel as if i should get what im paying for with professional service and respect. This behavior from a grown woman is unacceptable, im very unsatisfied. When i talked to the manager about this behavior he was unconcerned and made me feel as if nothing would be done about her disrespect. Im over getting treated unhumanly by ************ and she gets more disrespectful every time. Nobody has offered me credit after she has gotten my order wrong 4 times. Service needs to be checked IMMEDIATELY.Customer response
05/20/2024
The McDonald's is located in *******, **
The exact address is **************************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.