Business ProfileforGreen Beagle Lodge, LLC

My 1.5 yr old Bernadoodle has been going to daycare at Green Beagle in CH 3 days per week for the last year. I had some concerns during his time there as there seemed to be staff turnover, some lack of training and they often mischaracterized my dog as "large" when he weighs 29 pounds. I received a phone call on March 15th around 5:30 pm that he had been injured and couldnt walk on his back leg. I was told no one witnessed his injury and that it happened in an enclosure. I picked him up right away and took him to the vet the next day. He was in a lot of pain and unable to walk. Xrays showed that his hip had been dislocated. He required surgery to keep the hip in place and repair damage. The surgeon said that he had no signs of congenital issues and that it was a result of some sort of trauma that involved injury to the joint capsule and his round ligament. In speaking with the manager, he continue to say this severe injury occurred in an area that no one saw or heard his cries. They told me it is a stand alone "pavilion" building with enclosures and he was in an enclosure because they had people picking up their dogs and they were consolidating groups. In past communication with them, I was told that he was playing outside and only in an enclosure from **** for "rest" . His activity is severely restricted now and I have asked the facility to pay for his injuries in full. They are refusing and saying that they have pet insurance for his injury with a *** of $750. I paid almost $6000 in vet bills, for my pup, who was under their care, and they plead ignorance in how he was injured. They were being paid and trusted to care for him and they continue to say they have no idea how he was injured while in their care. People should be made aware of their practice of keeping their daycare dogs in unsafe enclosures and being unwilling to take responsibility for their safe care. He was injured as a result of their negligence.