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Complaint Details
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Initial Complaint
08/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I engaged ********* for a project at my home that involved, among other things: installation of travertine around a new pool. landscaping, plantings in natural areas, walkways, path lights and an irrigation system. Numerous plants have died within the warranty period or related to failures in the irrigation system. More than 9 of 30 path lights have failed and one has fallen over. After repeated promises to come a repair these warranty issues, nothing has been done to rectify the situation. As recently as two weeks ago I texted ******************. He does not respond to my messages any more.
Business response
11/01/2023
We resolved Mr ******* concerns 2 weeks ago, he said he would remove the complaint once we finished.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.