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          Find a Location

          My Townhome Realty has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • My Townhome Realty

              1500 South Blvd STE 101B Charlotte, NC 28203-4903

            • My Townhome Realty

              718 W Trade St STE I Charlotte, NC 28202-1364

            • My Townhome Realty

              1601 Elizabeth Ave STE 105 Charlotte, NC 28204-2537

            Business ProfileMy Townhome Realty

            Real Estate
            Multi Location Business

            Contact Information

            1500 South Blvd STE 101B

            Charlotte, NC 28203-4903

            Get Directions
            Visit Website
            (704) 377-4567

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            My Townhome Realty has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • My Townhome Realty

                1500 South Blvd STE 101B Charlotte, NC 28203-4903

              • My Townhome Realty

                718 W Trade St STE I Charlotte, NC 28202-1364

              • My Townhome Realty

                1601 Elizabeth Ave STE 105 Charlotte, NC 28204-2537

              Location of This Business
              1500 South Blvd STE 101B, Charlotte, NC 28203-4903
              BBB File Opened:
              9/14/2007
              Years in Business:
              24
              Business Started:
              2/3/2000
              Business Started Locally:
              2/3/2000
              Business Incorporated:
              2/3/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 180031 for this business, issued by NC Real Estate Commission

              These agencies may include:

              NC Real Estate Commission

              1313 Navaho Drive

              Raleigh NC 27609

              (919) 875-3700

              https://www.ncrec.gov/

              BBB records show a license number of C10977 for this business, issued by NC Real Estate Commission

              These agencies may include:

              NC Real Estate Commission

              1313 Navaho Drive

              Raleigh NC 27609

              (919) 875-3700

              https://www.ncrec.gov/

              BBB records show a license number of 17103 for this business, issued by SC Real Estate Commission

              These agencies may include:

              SC Real Estate Commission

              110 Centerview Dr Ste 302

              Columbia SC 29210

              (803) 896-4400

              https://llr.sc.gov/re/

              BBB records show a license number of 2756 for this business, issued by SC Real Estate Commission

              These agencies may include:

              SC Real Estate Commission

              110 Centerview Dr Ste 302

              Columbia SC 29210

              (803) 896-4400

              https://llr.sc.gov/re/

              BBB records show a license number of 16880 for this business, issued by SC Real Estate Commission

              These agencies may include:

              SC Real Estate Commission

              110 Centerview Dr Ste 302

              Columbia SC 29210

              (803) 896-4400

              https://llr.sc.gov/re/

              BBB records show a license number of 16040 for this business, issued by SC Real Estate Commission

              These agencies may include:

              SC Real Estate Commission

              110 Centerview Dr Ste 302

              Columbia SC 29210

              (803) 896-4400

              https://llr.sc.gov/re/

              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              5
              Alternate Business Name
              • My Townhome, LLC
              • MyTOWNhome.com
              Business Management
              • Mr. T. J. Larsen Jr., Owner
              • Ms. Michelle Decarvalho, Director of Operations
              Contact Information

              Principal

              • Mr. T. J. Larsen Jr., Owner

              Customer Contact

              • Mr. T. J. Larsen Jr., Owner
              • Ms. Michelle Decarvalho, Director of Operations
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a real estate agent

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/12/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I began renting half of a duplex 5/1/23. I had a difficult time getting keys that day as the property manager nor office manager where at the office and there was no one there to help me.For the first 3 days I had no power, however this was taken care of in a timely manner. I then emailed my walkthrough form indicating issues needing to be addressed on 5/4/23. Since then only the leak in the roof and the lack of fence which was promised have been addressed. It is now 7/11/23. The property manager ***************** and office manager *************************** are generally out of touch and show no urgency in addressing issues or even at times responding to issues.There is still currently a large hole in my kitchen ceiling which they were made aware of on 5/4/23. It leaks water when it storms hard. There is an issue with plumbing. There is rust and cracks in the walls and paint. There is a leaking pipe in the wall. The bathroom sink leaks. The gutters, which according to the lease is my responsibility have been overflowing since before I moved in. The yard and landscaping which is also my responsibility according to the lease have not been maintained. There is a leak in a pipe which smells like sewage. The smell was so bad today I was afraid for my pets. I was charged for renters insurance when I provided my own & emailed it to them with my renters insurance. They then tried to charge me a $75 late fee when I didn't pay their renters insurance. This house has not been maintained. It is unsafe and uninhabitable. The property manager and office manager fail to respond to maintenance requests. They delete maintenance requests without responding to them!The landlord/rental company have not provided habitable housing. I cannot in good conscience provide a qualified replacement tenant. I do not wish this place on anyone. I would like to come to an agreement with the landlord to terminate the lease without penalty due to the failure to respond since 5/1/23.
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tristan L

              01/03/2024

              I have rented two VERY expensive units from this company. I have spent $138,000 in rent with this company over the last year and a half. They take their time responding to requests. They have no sense of urgency when emergencies happen and they are very argumentative. I have had issues with two of their property managers for not taking initiative. I cannot overstate how terrible the service is and I will never recommend anyone ever use their service. What is the point in having a property manager if they dont help when needed?

              My Townhome Realty Response

              01/04/2024

              Due to the nature of high end rentals, sometimes parts are hard to source. In one case, there was a broken door lock (while another door within a few feet) and a fireplace remote that was on backorder for months. We would have all loved to have this corrected sooner but we are at the mercy of the supply chain. We are aware of the plumbing issue just reported and have emergency crews there correcting the issue.
              Read 1 More Customer Review

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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