ComplaintsforKings Ton Towing
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Complaint Details
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Initial Complaint
10/10/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Yesterday, October 9, 2024 I drove over to where I had parked my U-Haul truck, a *********************** parking lot. There was no signage saying I could not park there. I was there for less than 12 hours. After inquiring with ********** they had not issued the tow order. This towing company had illegally towed my U-Haul and then held my truck hostage until I paid $3,619. They wouldnt let me get my belongings out of the truck. They forced us off the premises and werent allowed back to collect our belongings. A news reporter from ****, ***** ********* has scheduled an interview with me for this Wednesday to discuss what happened to hopefully bring awareness to this crime. The truck was in their tow yard for maybe a few hours, definitely less than a day. The fee was egregious and has caused me financial hardship as a small business. I own ***************, a small local home staging company. Upon doing additional research this towing company has had several complaints filed against them. The owner has a criminal background (including assault). I feared for my life, my safety and felt like I had no choice but to give him the money in exchange for my U-Haul. I want a full refund or at least a greatly reduced towing charge that is more fair.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.