Business ProfileforThe Design Haus

My husband and I first asked for *******'s assistance when we were building our home. We paid the $250 that was required, and went for our first consultation. ******* and his assistant scrambled around looking for our blue prints that were emailed prior to the appointment trying to throw them up on their screen. They offered absolutely NO advice that was helpful. We didn't go back in, but ******* had no trouble keeping the initial fee of $250.2 years later after our home was built, we went back in to the Design Haus wanting to support small business in our area. ******* claimed that he had installers for wallpaper and curtains, which we were needing. Next ******* came to our house, insulted basically everything, and stated that our ideas, such as grasscloth wallpaper were out of style. ******* had us sign a contract stating that we would pay him for his ideas and research, then the project moving forward.Next, we went to his store and listened to the most unorganized presentation that I've ever heard. It consisted of about 15 slides that looked as if he had pulled them from Pinterest that morning. Most weren't even relevant to our house. He scrambled yet again for wallpaper samples, and couldn't find the ones that he had in his slide to show the texture. When we got to curtains, it was the same story. More of ******* not listening and pulling nothing remotely close to what we had said that we wanted. He finished the meeting trying to sell us furniture from his show room to replace the basically new furniture in our home.At the end of our meeting, he charged us for 17 hours of work. Blindsided, we paid him over $2,400 for his "ideas." After discussing the meeting that night with my husband, we called the next day with our concerns. ******* could have cared less. We left this experience with no ideas, no curtains, and no wallpaper. We were foolish to think that this was more than a furniture store.