4 Customer Reviews
Review from Ray W
1 star02/16/2024
This is by far the worst food dealer I have ever seen. Do not believe anything that they tell you. on September 9th of 2023 I purchased at ***** Mustang GT from University Ford. It was missing the tool kit that goes in the trunk. A $500 item. They told me as part of the deal they would get one and have it delivered to my house in a couple of weeks. As of today, February 17th **** I have not received it. I have called and called they either will not accept my calls or text and do not answer me back. When they have, they tell me they ordered it and that is all they will do. They did not even order it until a month after I bought the car. This kit is part of what makes this car special. I have even asked that they just pay me and I will find the kit myself and they will not answer. I have spoken to ******************* after leaving message after message. I asked to speak to his boss 7 times and he told me he would not give me his name or number. Said my problem was beneath his boss, but he would tell him my issues. I was even specific let's get this right you are refusing to let me talk to him and he said yes. Last time I have spoken to anyone.CC ****************** University Ford ****** BBB ************* SunReview from Wanda T
1 star10/25/2023
They are criminals. I filled out a ford application online to get credit from ford only for building a new mustang. Ford stated online they couldnt give me an answer. Next thing I knew their dealerships partners was sending my information to multiple lenders without my permission or me being aware.Review from Bobby M
1 star07/22/2023
They sold me a previously wrecked F150 that has had substantial damage effecting the value for full retail without disclosing that it had substantial damage. In ** its supposed to be illegal and the general manager said you wont be able to do anything about it.. Avoid this dealership an headache Im currently seeking an attorneyReview from Rhoda W
1 star05/26/2022
Beware of finance team. Ask about built in warranty not with Ford Motor Company included in monthly payment. Before agreeing (beware) it maybe with bank not manufacturer.
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