ComplaintsforProven Professional Construction Services LLC
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Complaint Details
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Initial Complaint
07/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Proven Construction was assigned to us by ******** ********** ** resolve a leak in our master bathroom on March 25. It was determined by Proven that our bathtub had to be removed because the leak was sourced underneath the tub. In the process of removing the bathtub and ripping up tile around the tub to get to the leak, Proven caused several scratches and damage to the bathtub. Due to coverage issues, our home insurance assigned a Carolina Restoration Services (CRS) to complete the remaining work to reconstruct our master bathroom after Proven Construction completed their work to mitigate the leak damage. Upon inspecting the bathtub, CRS determined that they could not insure their work when using the bathtub due to the damage caused by Proven Construction, so the cost of replacing the tub (valued at $2400) is to be paid out of pocket by ourselves or by Proven Construction the company responsible for the damage. Proven Construction denies that they are responsible for the damage and will not cover the $2400 cost of the bathtub. It has been three months, and both ******** ********** and Proven Construction refuse to provide Proven's certificate of insurance so that we can file a general liability claim to collect the damages for the bathtub.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.