ComplaintsforBoone's Truck Center, Inc.
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
My husband and I bought a car from them for $5,500, they assured it ran good, disclosed some issues with the car after we paid and signed papers. Within two weeks we had to take it to a mechanic and found out it was burning oil and to fix that would be a couple thousand dollars. Within 2 months of that the car started over heating and during a radiator flush we found out it had a blown head gasket that had a temporary seal placed in it to hide the fact the head gasket was busted. In not even three months the "quality used car" that "runs great" is now not even able to run even after tons of work and money added.Business response
07/22/2022
we have sold a nissan to ***** * *******.at the address you listed from the complainant..WE HAVE NOT SOLD ANYTHING TO ******* ******* the nissan that was bought here by mr ******* on 4-16-2022.CAME WITH A 3 MONTH OR 3000 MILE POWERTRAIN WARRANTY THRU AUTO SERVICES CO. WE AT BOONES HAVE NEVER BEEN CONTACTED BY THIS LADY OR THE MAN WE SOLD THIS SUV TO,ABOUT ANY PROBLEM OR A WARRANTY CONCERN.THE WARRANTY COMPANY HAS NOT BEEN CONTACTED ABOUT THIS CUSTOMER HAVING A PROBLEM. IF THIS CAR HAD A PROBLEM THE OWNER HAD WARRANTY TO REPAIR IT. THE WARRANTY EXPIRED ON 7-16-22 OR AT 3000 MILES WHICH EVER CAME FIRST. BOONES TRUCK CENTER
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.