ComplaintsforMcRae's Auto Sales & Detailing
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I bought a car from a sales man and they sold me a car that was broken down and they fixed it up just for it to work for the test drive. I sent the car back the same day to the dealer and they decided not to take action on fixing the problem or giving me a refund. This salesmen has history of doing this to people and I would just like to get my refund but they decided not to do anything.Business response
07/03/2024
This complaint has been closed and the customer received a full refund of $6000 for the 2016 ****** Rogue
*************************;
Customer response
07/03/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
Thank you.Yes, thank you for the email. Everything has been resolved and I have received my money back!
Moustapha Conte
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.