Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Johnson Lexus has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforJohnson Lexus

    New Car Dealers
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Jay M

      5 stars

      12/21/2023

      We all know that buying a car is no fun! But I just bought a CRV from Johnson Honda in Stuart. My sales person was ***** and she made this car buy a very pleasant experience. She answered all my questions was attentive to what I wanted and we got the deal done! So if you are looking for a car, go to Johnson Honda and ask for NEEKA. You will have a pleasant experience and walk out with the car YOU choose.
    • Review from Tucker M

      1 star

      09/29/2023

      Dont use a Johnson Lexus of Raleigh for collision repairs. They dont tell you that they use a third-party until after you get the car back and have issues. Then they want you to deal directly with the third-party to resolve them. Its the kind of a shell game that auto dealers are famous for

      Johnson Lexus Response

      10/03/2023

      ******, we are sorry to hear you have a concern with your vehicle repair and apologize for any miscommunication regarding our onsite vendor. Our Service team has let us know they have directed this to Huskie for resolution. If there is anything we can do to further assist you, please let us know and we will do our best to address these concerns.
    • Review from Jack N

      1 star

      07/20/2023

      Dropped off my Lexus for service first time yesterday at Johnson Lexus in Raleigh. Took half hour to get checked in. Had to call repeatedly as to status of my car ( only getting 30k checkup) over last 24 hours. Its now over a day later, Ive spoken to over five separate people at the dealership as well as Lexus corporate and no one has a clue as to when the car will be ready. Left message for *************************, Service Manager explaining situation, never called back. Johnson Lexuss of Raleigh utter contempt for their customer and incompetence in communicating a status on a car I left with them over 36 hours ago is not the customer service a brand like ********************** is known for. Lexus-you need to step up your game, your customers are counting on you.
    • Review from James H

      5 stars

      03/27/2023

      Not often can you say the following: I trust Johnson Lexus, I trust them to be my car dealer. They do what they say theyre going to do.

      Johnson Lexus Response

      04/28/2023

      Thank you for the opportunity to assist you!
    • Review from Jason W

      5 stars

      12/01/2022

      Very nice service, when I was looking for a car they gave me a quick response, the salesman tried best to block a car for me. Very responsive to questions

      Johnson Lexus Response

      12/02/2022

      Welcome to the Johnson Lexus of Raleigh family! It was our pleasure to assist you.
    • Review from Michael M

      5 stars

      09/20/2022

      This is my first Lexus purchase and I have been very happy with the Lexus ES 300 hybrid. I was very impressed with the professionalism at the dealership and thought very highly of my sales consultant ******* and the manager ***. No one at the dealership was pushy and they made my buying experience very pleasant.

      Johnson Lexus Response

      11/08/2022

      Thank you for taking the time to share your great experience!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.