ComplaintsforApex Paving
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They Sealed my Parking Lot ***************** Coming into my Business, and it came off within 2 days after they sealed it, and they didn't seal the cracks before sealing the parking lot area, and they sprayed my building with their sealer, and they told me it would come off, well if it was going to come off my building, the sealer came off my parking area. Every time it rains more comes off. They did the job March 4th, 2024... I have asked them to pay me back in Full for their Sorry ******** have been told by other Sealing Companies, that they water their product down and they should have never sealed it, until warmer weather, but they talked me into it because they said they had a half of tank left and since they were across the street doing another job, they could do it cheaper... and boy was I screwed!! & It was Cheaper!! The product and their Employees.... I was giving them time to pay me back, but they said they weren't going to.... I just don't want them to do this to someone one else and take their money! Please let folks know about this company & not to use them!Business response
05/08/2024
This is **** one of the owners of Apex paving, we have recently contacted the customer we had did the work for and we resolved the complaint with a partial refund of $2000 at customers request, ive attempted to contact the customer to make sure that he has received the check that we have mailed, and Ive been unable to get in contact with him, we are more than willing to address this complaint and do whatever is necessary to resolve this matter
Sent from my iPhone
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.